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Frequently Asked Questions
We work with experienced authentication experts, and use advance verification methods to ensure every handbag is genuine. In addition, we incorporate cutting edge, Al technology, powered by entropy, enhancing the precision and reliability of our authentication process.
While some items include original dust bags, boxes or certificates. This varies by brand and individual item. For pieces that do not come with the original packaging, we provide Impossible Bags dust bags, to ensure your handbag is well cared for.
Pricing is based on factors, such as brand model condition, rarity and current market demand. We also ensure that our pricing remains competitive within the industry, offering both fair value to sellers, and the best possible deals for buyers.
Consigning your bag typically takes around 30 days to sell, but it often results in a higher payout compared to an instant cash offer. We offer cash only for Hermès, Louis Vuitton, Chanel, Dior, and Fendi when you choose to consign. You can request updates from MLS while our team professionally manages the marketing and sales process.
For consignment sales, payouts are processed in the second week of the month following the sale of your item. For cash offers, once the item has been received, and authenticated, payments are issued within seven business days.
We provide regular updates via email and through our online portal, where you can monitor your bag’s status, view offers, and track the progress of your sale.
We accept returns within seven days of the delivery date. To be eligible, items must be in their original condition, including all original packaging and tags.
Each item is carefully inspected and accompanied by a detail condition report, including high resolution, photos, and any signs of wear.